Indirect Services: Overview Dashboard Guide

Modified on Fri, 11 Jul at 11:06 AM

The Indirect Services: Overview dashboard displays de-identified, aggregated, real-time data and provides an overview of indirect services activity (not linked to a specific participant) logged in bhworks. 


For general information on navigating dashboards, please click here


You can use the filter options to narrow the dashboard results to only show specific programs, districts/organizations, schools/locations, service types/categories, and service statuses (final or preliminary). 


The Indirect Services can be set up with a close out date that will finalize the indirect services the month following when they were entered. For example, indirect services can close the 5th of every month, so all notes entered in June will be finalized on the 5th of July.


To request a date added or change the existing date, please contact support@mdlogix.com or submit a ticket through the Help button on bhworks. 


If your organization does not have a close-out date for indirect services, they will remain in preliminary status.  


Dropdown/Selectable Filters:

You can use the dropdown/selectable filter options to narrow the dashboard results to only show specific programs, districts, schools, and note status. Otherwise, the default view will show all indirect services across all participating programs and locations

  • Program

  • District / Organization

  • School / Location

  • Service Type / Category

  • Service Status (Final or Preliminary)

The Indirect Services: Overview dashboard is an easy way to pull the following numbers:

  • Total Indirect Service Entries

  • Total Number of Attendees

  • Total Indirect Services Duration (In Minutes)

  • Average Indirect Service Duration (In Minutes)

The Indirect Services: Overview dashboard also includes the following charts and tables:

  • Service Entries by Month

  • Attendees by Month

  • Service Entries by Grade

  • Attendees by Grade

  • Service Entries by Service Name

  • Attendees by Service Name

  • Number of Indirect Services by Staff Username

Resetting the Dashboard

  • To clear individual filters, please click the X next to the filter at the top of the dashboard

  • To reset the dashboard to its original settings, click the Refresh button on your browser

Download to PDF

Once you have defined the dashboard based on your needs, you can export the entire dashboard as a PDF using the Download to PDF button found on the upper right-hand side. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article